Privacy policy
Personal data is any information that can be used to identify an individual. We take measures to ensure that our clients' personal data is always secure in the hands of the data controller and that the processing of personal data takes place in accordance with applicable data protection legislation, internal policies, guidelines and procedures.
The purpose of this Privacy Policy is to provide the natural person – the data subject – with information about the purpose, scope, protection and retention period of personal data processing at the time of data collection and during the processing of the data subject's personal data.
1. Controller of personal data processing
SIA “Making magic”, reg. no. 44103119499, legal address: "Bērzi 3" - 9, Krīvi, Vaives pag., Cēsu nov., LV-4136 (hereinafter also – Making magic). By submitting your data to Making magic, you agree to this Privacy Policy as well as to the Terms of Service.
In order to use our service, you must agree to the Privacy Policy and the Terms of Service.
2. Applicable legal acts
The Personal Data Processing Law, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and other applicable legal acts in the field of privacy and data processing.
3. What is the Privacy Policy?
The Privacy Policy is the link between Making magic and the natural person (hereinafter also – the User) who contacts Making magic and/or its personal data processors and/or uses the Making magic website and/or the services provided.
Making magic is committed to protecting the User's personal data. The Privacy Policy allows the User to understand what information is collected when the User submits their data to Making magic or when Making magic obtains it in other ways, why Making magic collects this data, and how it will be used.
The Privacy Policy also provides information about how Making magic collects, processes, stores, deletes and protects the User's personal data, thereby ensuring that the User's personal data is processed lawfully, fairly and in a transparent manner.
The policy applies to the User's personal data, to any processing of natural persons' data, and to the services provided to the User.
If Making magic updates this policy, all changes will be published on the relevant website.
In order to provide the User with better and more suitable services, as well as to ensure, maintain, protect and improve existing services, Making magic processes data aggregated from the provision of services.
The essence of the service provision is as follows: when an enquiry form is completed, the form and the personal data recorded in it are passed to specific service providers or sellers so that the User is offered the best available service or product.
4. For what purposes is the User's data collected?
The User's personal data will be passed to the service providers or product sellers selected by the User so that they can provide the User with the requested services or products. The User's personal data will be passed on for processing to data recipients who help Making magic offer the User the best possible services or products.
Service providers or product sellers are only those companies that have officially joined this platform and may include direct marketing service providers, product sellers, database administration service providers, database software maintainers, cloud computing service providers, and market research or business analytics service providers.
The User's personal data is provided to processors only to the extent necessary for the execution of a specific task or the provision of specific services.
Service providers and product sellers that have officially joined this platform may process the User's personal data only in accordance with the instructions of Making magic and may not use it for other purposes or disclose it to third parties without the consent of Making magic. In addition, they are obliged to ensure the protection of the User's data in accordance with applicable laws and the written agreement concluded with Making magic, including the obligation to irreversibly delete personal data after completion of the task or termination of cooperation.
The User's personal data may also be disclosed to competent institutions or law enforcement authorities, such as the police or supervisory authorities, but only in response to lawful requests and only where required by applicable laws.
5. What User data does Making magic process?
-First name, surname, telephone number and/or email address
-Data provided by the User
-User IP address information
-Cookies (website browsing data)
This information is stored on Making magic servers located in a secure infrastructure.
Making magic servers maintain activity logs for security purposes, including:
-IP addresses
-Access times and dates
-Previously visited pages
-Language used
-Browser error reports
This information is necessary to ensure service quality.
Personal data is not collected without the User’s consent.
User data is not transferred outside the European Union or the European Economic Area unless such transfer ensures an equivalent level of data protection.
6. What means are used to collect and process data?
Making magic may automatically collect the above data and receive personal data provided by the User via forms or other interactions. Making magic may also receive data from third-party service providers and may engage third parties to support service delivery.
7. Legal basis for data processing
-Consent – the User provides consent by submitting forms and may withdraw it at any time.
-Service provision – data processing is necessary to provide services.
-Legitimate interests – including service improvement and direct marketing.
-Legal obligations – compliance with applicable laws.
8. Exceptions to data disclosure
Making magic may disclose personal data only in cases provided by law.
Cookies are small text files stored on your device. They help improve functionality and user experience and do not identify you personally.
Making magic may use cookies to analyse website usage. By continuing to use the website, the User agrees to cookie usage.
Data may also be processed by Google Analytics in anonymised form.
More information: www.allaboutcookies.org
9. Cookies
10. Data retention
Making magic processes personal data for up to 12 months unless a longer period is required by law.
11. Security
Making magic implements appropriate technical and organisational measures to protect personal data, including encryption and security monitoring.
Service providers are carefully selected and must comply with data protection requirements.
Making magic is not responsible for breaches outside its control.
In case of a data breach, Making magic will notify the User and authorities where required within 72 hours.
12. User rights
The User has the right to:
-Access their personal data
-Correct their data
-Request deletion (“right to be forgotten”)
-Restrict processing
-Data portability
-Lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv)
For communication: info@makingmagic.lv
For all data security matters:
Making magic
Email: info@pulseforum.co